Everything patrons ask at the counter, answered on record. Anything missing — file it at the house desk.
HOW DO SIZES RUN? Q.01
Relaxed 90s block. Model 184cm wears M (chest 40). Between sizes: smaller for clean shoulder, larger for drape. Full matrix: SIZE FILE →
HOW LONG IS SHIPPING? Q.02
Standard 3–5 days (free over ₹2,999), express 1–2 days ₹250, DHL worldwide 7 days. Full file: DISPATCH FILE →
WHAT IS THE RETURN RULE? Q.03
1 day, unworn, tags on. Free courier pickup, QC in 72h, refund to source in 5–7 days. Full file: RETURNS →
HOW DO PAYMENTS WORK? Q.04
Online via Paytm (UPI, cards, net-banking) and COD. Nothing is marked paid until Paytm confirms server-side — never on redirect alone.
WHAT IS VAJRA CLUB? Q.05
Founding 90: numbered pieces 01/90, ink ledger entry, 48h early access, lifetime repair. File: VAJRA CLUB →
WHERE IS MY ORDER? Q.06
Enter the slip number: TRACK POST → — or open ACCOUNT → ORDERS.
SOMETHING WRONG? Q.07
Raise a numbered ticket: SUPPORT TICKETS → — answered within 24 hours.